Processing and shipping times may be delayed due to the issues relating to COVID-19.

Processing times may also be extended during holidays, launches, restocks, limited edition releases and promotions.

We will notify you as soon as your order ships or if we foresee any issues with fulfilling your order. Find more information about shipping & returns here.

If you have questions, please contact our customer service team at service@jewelrybycruz.com.

Please note that there may be delays in response times as we review your questions and evaluate current situations. We appreciate your patience and understanding as we work through this together.